Randy was the salesman that helped me I am completely new to the Bike world and he answered all of my questions without making me feel foolish for asking. Although I did not make a purchase today - Erico Motorsports will be on the top of my list of possible places to purchase from due to the extraordinary customer service that Randy provided.
My wife bought a Vespa from Erico. We live in NM and when we arrived today to pick it up, Kayla, the Finance Manager, who assisted my wife in conducting almost the entire transaction through email and Sterling (Salesman) provided awesome service! I would highly recommend Erico based on the experience we had with Erico over the last few weeks!
Friendly. No pressure. Experts.
These guys are the best!!
Really cool place, really nice people
Loved the customer service in here. Knowlegeble staff and very good prices on bikes. Planning to buy my first Vespa in here as they are official dealers of Vespa in Colorado. Our shop assistant was super nice guy that explained everything in detail without hesitation. Also gave us info where to take motorbike classes.
I had a great experience at Erico! I was looking for a Vespa and didn't know much about them at all, but everyone there was very knowledgable and easy to talk to. I worked with Sterling, who made sure I was taken care of while there and super responsive via email. They had to order my scooter which was supposed to take 3-4 weeks to arrive but ended up getting there much much sooner. They happened to order an extra when they placed their order in Italy so I was a happy camper. If I had to give one piece of advice to them it would be to let the customer know everything they need to bring when they go to pick up the vehicle. I was told 30 mins before that I need to have the scooter on the insurance before picking it up. I didn't know the VIN number prior to that email or any of that information so I ended up talking to the insurance over the phone for over an hour to add a vehicle when I could have done that before I came in. Not a huge deal, but would have been nice.