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| We pride ourselves on providing our customers with the highest level of customer service. If you made a purchase, had service work performed, or bought parts and accessories from us, we want to hear what you think.
Please fill out the customer satisfaction survey below and let us know how we're doing.
To view what others have to say about us, view the Testimonials page.
TESTIMONIALS PAGE TEXT:
Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Hi Tally,
Thought I'd drop you a line now we are back in the UK. Got the bike on the road with an English number plate and I'm commuting on it daily. The bike doesn't look as pretty, as it does rain a bit - but it keeps me busy cleaning it constantly. Found a handy Triumph dealer but no where near as good as you guys - great to see you got the No1 Dealer award - congrats to all. The roads here are a lot better for bikers and I'm having a great time. Don't forget if any of you lot make it over to the UK for whatever reason look me up.
Please stay in touch and say hi to Justin, Eric and John for me,
Cheers
Alan"
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By: Alan Evesham,XX
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"Hey John!
Thank you so much for your help. Chris, the salesman, Ron, the finance guy, Chris, the gear salesman, and most of all Lisa, the front desk girl were all great. You guys got me riding with Ricky Orlando's class and got me a great bike, great gear and I am off and running. I was pretty nervous leaving downtown Denver, but Chris got me going and taught me a few tricks. Most of all, I am and feel safe out there.
You have a great shop, great staff and you should be very proud of them.
Thanks for everything.
Regards,
David"
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By: David Boulder,CO
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"Thank you Dominic Medina, and the service crew who worked on my VTX. The new EFI map is right on the money. The bike pulls like a freight train all the way to redline, and runs better than ever! I am really impressed with Erico Motorsports, and I will be a repeat customer for sure."
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By: Grant Westminster,CO
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"YOU GUYS ROCK! Thanks for taking care of Peter while he was there. We hope to visit your shop on our journey this summer. Again,,,You Guys TOTALLY ROCK!....See you soon...Kevin "
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By: Kevin Wrightwood,CA
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"Dear Erico,
I’m writing to thank and commend all of you who make Erico the award winning store that it is.
There is an atmosphere the moment you walk into the dealership that conveys the passion and spiritual essence of motorcycling. For any of us, whom motorcycling is such an important part of our life, your store is wonderful treat for the sole. I told my 6 year old grandson Logan that when grandpa died he could come and visit me at Erico.
As good as the store itself is, the people are really the best of all and really make the package complete.
On a very busy Saturday about 2 weeks ago, my wife Colleen and I purchased a 1098S and a Fly 150 from Mark Montoya. I had been talking to Mark for a month or so and had received answers to all my questions and a great deal of additional info from Mark plus an invitation to test ride an 848 and a 1098. Mark is great and we both enjoyed meeting him. What really impressed us in addition to Mark’s attention was how your whole group seemed to work together as a team. I felt as if we were the only customer in the store and you really were very busy that day. Several sales people came up to meet us and also offered helpful advice and info. Your parts people were very interested and helped us with the terminology, performance kit and a couple other items for the 1098 and the Fly. We also received a great deal of attention from Dominic; service manager, and to my great surprise he made a spot in the shop to do installation of the performance kit for the 1098 and a trunk on the Fly. On such a busy day that sort of instant response was completely unexpected. Needless to say we were thrilled to be able to take these wonderful machines home that very day. Also a pleasure to work with Ron Baird- finance manager. He was so friendly and knowledgeable with all the different options available to us. We went away feeling that we got the best deal possible suited to our needs. All in all everyone in the store seemed so engaged and interested in helping us. I don’t remember being in a dealership where everyone worked so much as a team. I would like to add that my work history included 3 years as Sales Manager at Richard Miller Motorcycles in Eureka, CA from 1978-1981 and 6 years from 1971-1977 at Bob Hagesdad Porsche and Prestige Imports, after Bob sold from 1983-1994. So you know I have a good base of life inside a dealership. You all are a real class act!
My wife loves the Fly and the 1098S is the dream of a lifetime. I will be 60 in July and my first outing on 2 wheels was age 12. I’m looking forward to all my future visits to your store.
Thanks again to all of you that make up Erico Motorsports.
Sincerely, Alan Betz
P.S. I also want to remember to thank the nice girl from up front in the boutique area who got Colleen some Tylenol for a headache she had that day.
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By: Alan Denver,CO
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"Mark is a great guy. I just went in to look around and got caught up in a great conversation with a highly informed staff and spent about $100 on shirts! One of the best cycle shops I have ever seen!"
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By: Erik Edmond,OK
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"I wanted a Triumph .. went to another, local, dealer and was pretty much ignored, despite indicating that i wanted to drop $10k+ on a bike .. Fast forward to Tally at Erico who treated me well from the get-go and who remains friendly and helpful whenever i drop by, even with the dumbest of questions ...:)
"
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By: Anonymous Nederland,CO
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"Great Dealership and employees!"
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By: Jason Denver,CO
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"Very pleased with service at Erico! Thanks for a great experience when purchasing my 675."
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By: Jasmun Denver,CO
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"Eric and Chris are both excellent sales people because of their passion for 2 wheels."
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By: Jack Aurora,CO
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"Thank you. Great bike. Great service."
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By: Jay Aurora,CO
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"Service appointments are much smoother with Dominic at the helm!"
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By: Steve Longmont,CO
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"kudos to justin and tally for can-do attitudes and professional standards. you had the model, color and all accessories that i wanted in stock. fay myers did not. i refer your shop often."
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By: clark shaw heights,CO
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"GREATEST place for scooters and great staff!"
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By: Tim ,CO
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"I've bought 3 scooters previously from Sportique but have gotten progressively more unhappy with their service and customer service. I was very impressed by both of these from you and will be back, and refer others. Good job."
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By: Richard Denver,CO
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"Very pleased with everything, will buy from you again."
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By: Bill Littleton,CO
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"Your place just feels cool! Thanks for the help!"
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By: Howard Brighton,CO
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"Chris Garrett is the MAN!"
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By: Aaron Denver,CO
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"Keep up the good work!"
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By: Randal Aurora,CO
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"Demo ride sealed the deal."
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By: Greg Littleton,CO
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"Chris Garrett was great! Really helped me equip my bike just right. "
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By: Robert Golden,CO
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"My bike runs great. I'm very happy with it. 7,000 miles to Alaska and no problems."
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By: Jim Golden,CO
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"Dominic is doing a good job in service! Keep at it!"
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By: Alan Littleton,CO
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"All is great! Will probably buy another motorcycle soon!!! "
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By: Steven Littleton,CO
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"I think you do great work!"
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By: Jim Castle Rock,CO
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